Services
Help is available at the information desk during opening hours (from Monday to Saturday between 10:00 and 21:00, on Sunday between 10.00-19.00).
At Arena Mall we provide a 24 hour security service for our visitors safety. Our aim is to create a safe, secure shopping environment. The dispatch centre is available 24 hours on the following number: +36 1 880 7012
The Arena Pharmacy is located on the Tesco corridor. In our pharmacy a wide range of medicines, medicinal products, herbal teas and various crafts, natural cosmetics are available. We provide detailed, prudent advice and free blood pressure and blood glucose measurements upon request.
Monday - Friday
10.00 - 20.00
Saturday - Sunday
10.00 - 19.00
You can find 3 banks in Arena Mall: Raiffeisen, Erste, OTP Bank
All of them have their own ATM machines, but you can also find K&H Bank and Unicredit Bank machines in the mall (ATM machines are available 0-24).
The cloakroom is located on the first floor, in the hallway next to Peek & Cloppenburg. The cloakroom is available between 10 am and 7 pm every day.
Prices:
- jackets: 300 HUF/day
- bags and luggages: 350 HUF/hour
You can find comfortable baby changing and nursing rooms on the first floor, in the corridor between Peek & Cloppenburg and Thomas Breitling and on the ground floor between Klier Beauty Salon and Ruhadoki.
They are the perfect place for parents to change and feed baby. You can pick up the keys at the cloakroom on the first floor, or at the information desk on the ground floor, with a 1000 HUF deposit and ID check.
Opening hours:
Monday - Saturday: 10.00 - 21.00
Sunday: 10.00 - 19.00
You can enjoy our free wifi access with your mobile phone or a laptop through the whole area of Arena Mall, after a quick registration.
Men and Ladies restrooms and toilets can be found on both levels at 6 different locations. There are also disabled facilities.
As of Fwbruary 18th, the first hour of parking is free!
The first hour of parking in the underground garage of the shopping centre will remain free, after that the 2nd hour is 200 HUF, from the 3rd hour onwards each hour is 300 HUF.
1+3 hours free parking for Cinema City guests
Guests of Cinema City can enjoy an additional 1 hour of free parking upon presenting the valid cinema ticket. To receive the extra 3 hours, the parking ticket needs to be validated at the box office before the start of the movie.
Monthly car parking pass
A monthly pass can be purchased for the underground garage, the price of which is HUF 25 000 gross / month – further information through the following telephone number: 06 1 880 7024
The rules of the road apply in the parking garage. The parking garage is not guarded. For further information, please read carefully the parking regulation on the entrance doors.
Parking spots for motorcycles
The 12 parking spots for motorcycles are on the P1 parking level between E8-10 and N9-11 parking spots.
Opening hours of the underground car park
Incoming: 05:00 - 24:00
Outgoing: 00:00 - 24:00
Disabled parking
We also have 29 spaces reserved especially for disabled shoppers on P1 level, and other 28 dedicated spaces on P2 level in car parks 3, 9 and 11.
EV charging station
There are 18 electric charging stations in Arena Mall’s underground garage. The charger can only be used with a credit card, debit card or roaming payment.
To start charging your car, all you need is your smartphone (with internet connection) and the be.energised community app, which is available for both IOS and ANDROID.
The charging fee is specified in the app.
Further information: www.holtoltsek.hu websites
EV charging station hotline
Call center: 0-24
+36 70 288 6576
Greenetik Retail Kft.
Szikes street, 17/1, 4032 Debrecen
Company registration number: 09-09-016967
License number: H351/2020
Parkoló automaták
Parkoló iroda